TBF News

3rd September 2021

TBF membership portal goes live

TBF members are now able to personally access their membership account online. Access is through the TBF website (www.tbf.org.uk) or via mypage.tbf.org.uk.

Once logged in members will be able to update their personal details; contact information; employment status; view their claim history; access their dependants’ records and, of course, contact TBF if help is required.

John Sheehy, TBF CEO, said: “TBF continues to modernise its working practices and the membership portal is the latest addition to the tool kit. I’m sure our members will find it invaluable having easy access to their account, 24/7.”

The site is now fully operational; it is fully secure and operated in line with current GDPR.

Members must ensure that TBF has their current email address on file, as they will need this for their initial registration into the portal.

John explains: Upon accessing the portal for the first time, members just need to click ‘forgot password’ to receive an email from us enabling them to set a password of their choice. For GDPR reasons, TBF cannot be involved in this process, but it really is extremely straightforward.

“If you are a TBF member, I encourage you to log in to the portal and help us to manage the fund more efficiently and to give you greater flexibility in control of your membership account.

“If you are not already a member and you work in the public transport industry in Great Britain, then come and join us and see what TBF has to offer you and your immediate family for just £1.25 a week.”

12th August 2021

TBF working conditions

As of 16th August 2021 the TBF office will reopen with staff working hours split between working remotely and in the office. Full working practices will be in operation, including reopening the phone lines, however due to limited staff in the office at one time, calls may not be answered immediately, but every effort will be made to reduce waiting times as much as possible.

We would still encourage members to email all documents and any supporting paperwork to help@tbf.org.uk rather than through the post to avoid any postal delays.

All TBF Organisers (staff who visit Depots and garages) are largely currently still unable to attend all public transport sites without appointment or invitation. If any public transport employee wants to join TBF they still can via the TBF website here or request promotional material including joining forms for workplaces by emailing help@tbf.org.uk.

1st April 2021

Membership fee price increase

From 1 April 2021, the current membership fee has risen to £1.25 per week. Rob Jones, TBF Chair, explains below as to why this rise was necessary and the Trustees reasoning behind it.

“Having sat on the board as a trustee for 10 years, I can assure you that this decision was an extremely tough one. The membership fee has not increased since 1994 and everyone involved with TBF is enormously proud of the fact that we have been able to continue to offer such an extensive range of benefits whilst keeping the fee at just £1.00 a week for so many years. This is, in part, thanks to well-managed investments, the gradual growth in membership and generous donations. The fund currently has more than 66,500 members. In the 12-month period ending 31 March 2020, TBF paid £2.9m in benefits to its members which really does illustrate the relevance of the fund’s work. Unfortunately, it has been clear for some time that further monies would be required due to the inevitable rise in costs year-on-year. However, we feel that an extra 25p a week is a remarkably modest increase given the wide range of benefits available to TBF members.

On the positive side, just an extra 25p per week has allowed us to offer increased benefit allowances as well as cover the shortfall. £1.25 per week equates to less than 20p per day and that’s great value-for-money when compared with the cost of a morning coffee, for instance.

Current TBF Members need take no further action if you wish to remain a member with us, your increased deductions will continue through your company’s payroll system. However, if you choose not to pay it, please instruct your payroll office and request your deduction to TBF to cease with immediate affect. I am confident that the majority of our members will appreciate the value of TBF membership and will be fully supportive of this decision, and will wish to continue with their membership. TBF is all about helping people, people in the public transport industry, people like you, and the future for the fund and its members is extremely promising. Thank you for your continued support, enabling TBF to carry on its good work in helping public transport workers who find themselves in need, hardship and distress.”

1st September 2020

More funds made available for TBF benefits

There is no doubt that in the current challenging times there are going to be even more instances of need, hardship, and distress amongst our members and their families. In an effort to try and ease this need, the Fund Trustees have agreed to an increase in the amount of benefit payable for our wide range of complementary and alternative therapies. Therefore, each member, their partner, and dependent children now have access to two different types of therapies in a rolling 12 month period (as before) but the amount for each is raised to £300.

TBF has been providing help and support to those working in the public transport industry for 97 years. We currently have more than 68,000 members and their needs are very different from those back in 1923. It is a sad fact that even in the 21st century there are still cases of need, hardship, and distress amongst those working within the industry. This is best illustrated by the fact that, during the past 12 months, awards to members have been more than £2.9 million.

1st September 2020

Update on massage benefit removal

The Trustees have had to make the very difficult decision of no longer offering massage as a benefit. Sometime ago, office- based staff discovered a series of attempted fraudulent claims for massage; these are not always easy to detect. This has created a hugely increased workload as claims staff have to double-check the validity of every single request and this situation is no longer workable. Our principal concern is to ensure that beneficiaries who are off sick and experiencing hardship, receive their grants on time. Therefore, massage is no longer available as a benefit, although members with a massage benefit claim already open will continue to receive reimbursement until the full £250 is exhausted.

We will, of course, continue to offer chiropractic and osteopathy treatments and physiotherapy, so members will have other options for treatment if the need should arise.

The budget allocated for the massage benefit will now be redistributed within the sickness hardship grant budget and other therapy treatments.

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