Please select the appropriate email address below to best direct your query.
[email protected] - General Enquiries
[email protected] - Deductions, Joining, Leaving, Change of employment etc
[email protected] - Receipts for reimbursement, treatment requests, allowance queries
[email protected] - Hardship Grants, Benefits advice
[email protected] - Convalescence/Recuperation Break advice
[email protected] - living aids & mobility items
Suite 2.7 The Loom, 14 Gowers Walk, London, E1 8PY
Open today | 09:00 – 17:00 |

Transport Benevolent Fund CIO
Transport Benevolent Fund CIO known as TBF, is a registered charity in England and Wales, 1160901, and Scotland, SC047016.
Copyright © 2023 Transport Benevolent Fund CIO - All Rights Reserved.

Over the festive season, our phone lines will be closed from 22 December 2025 to 5 January 2026 due to reduced staff availability.
We’ll still be open during this period, with a small team working behind the scenes to keep everything running smoothly.
If you need to get in touch, please send your request by email and we’ll respond as soon as we can. You can use the link below to find the right email address for your query.