Read our guidelines below to ensure you have everything in order to ensure a smooth process!
If its a new request for treatment you have not previously claimed, please follow the steps below to ensure a smooth process.
1. Firstly, ensure you have contacted TBF for agreement before submitting any receipts
2. Log on to your MyPage portal and ensure you have agreed to our GDPR policy and provided your bank details for future reimbursements.
3. After submitting your request, wait for confirmation from TBF regarding the status of your assistance.
4. Once you have received confirmation, ensure your receipts meet the requirements set out below, then email your receipts and proof of payment to treatments@tbf.org.uk or click here.
If you have previously claimed assistance from TBF for the same treatment you are requesting this time, please follow these steps:
1. Click Below to Submit documents
2. Adhere to Receipt Guidelines.
Ensure that you follow our receipt guidelines outlined in the below graphic to facilitate a smooth processing of your claim. Please ensure to include proof of payment for each receipt/appointment.
If you have any questions or need further clarification, please feel free to reach out for support.
Transport Benevolent Fund CIO
help@tbf.org.uk
Transport Benevolent Fund CIO known as TBF, is a registered charity in England and Wales, 1160901, and Scotland, SC047016.
Copyright © 2023 Transport Benevolent Fund CIO - All Rights Reserved.
The PHP project released emergency security fixes yesterday, 21 October, for two critical vulnerabilities known collectively as PHP2Shell (CVE-2026-109618 and CVE-2026-109619). They allow an attacker to run code on any web server running PHP without needing to log in, and attacks are already being reported worldwide.
Due to this, MyPage is currently down for urgent security patches and to minimise the chances of being affected. We are doing everything we can along side our IT partners to have this repaired and resolved as soon as we can.
Thank you for your patience and understanding whilst