Frequently Asked Questions - TBF
Please reach us at [email protected] if you cannot find an answer to your question or fill in the form here.
TBF membership is exclusive to those working in the public transport industry in Great Britain. See our eligibility requirements.
No, you can join whatever your age, as long as you’re working in public transport.
No. There is no bar on preexisting conditions.
There is normally no waiting period so your cover begins as soon as your application form has been processed.
Just £1.25 per week.
Yes, your £1.25 a week contribution covers you, your partner and dependent children. Each family member is considered separately and benefits paid are not cumulative. See our Dependants page.
Through your company payroll deduction facility or, if this is not possible, by standing order.
Simply contact us to request a form. Our friendly team of advisors will do whatever that can to help. TBF does not have a call centre and no push button options for callers.
By BACS payments. Once receipts are processed you will receive a confirmation email and payment will follow in 1-3 days.
No. TBF is a non-profit making benefits provider and we do not pay commission to anyone, so your money goes further.
You can normally stay a member if you change jobs but your must be working in the public transport industry when you initially join.
Normally you can remain a member when you retire and many members qualify for FREE membership. See our Leaving Service page.
No. Your £1.25 a week is a flat-rate membership fee giving you and your family access to the full range of TBF Benefits. Chiropody and podiatry are not available to retired members.
No, we don’t, so the money granted is yours to keep.
No, TBF is a benefits provider and does not sell insurance policies or reimburse membership fees. All benefits are made at the discretion of the Trustees.
TBF is run by Trustees, most of whom are public transport workers. They understand the industry and the needs of its staff. For more information, click here.
We enjoy the support of all the major employers in the industry and also the leaders of the main transport trades unions.
The trustees monitor the TBF’s budgets closely and may make an increase as they see fit, when necessary. However, due notification of this will be distributed beforehand.
Yes, of course. We recognise almost any partnership - married or living together, opposite or same sex. See our Dependants page.
A) Unlike many organisations, the Chief Executive Officer will speak to members and - if he thinks a strict application of the Rules would be unhelpful - he asks the Trustees to vary them. How many other bodies will do that? For more information, click here.
TBF has been helping members since 1923. We are always ready to help, whatever the problem - ask our members! Even if you have no immediate problems, your contributions will help others in need. If you want to join TBF fill in a few details and we will send you an informative brochure which includes an application form.
Transport Benevolent Fund CIO
Transport Benevolent Fund CIO known as TBF, is a registered charity in England and Wales, 1160901, and Scotland, SC047016.
Copyright © 2023 Transport Benevolent Fund CIO - All Rights Reserved.
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Our last payment processing date before Christmas will be the 24th December. Please ensure we have your bank details on file before this date to avoid any delays in receiving your reimbursement over the festive period.
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